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Delivery: FREE UK Standard Delivery for orders over £50. Orders less that £50 as standard £2.99 charge. Express UK £8.00. International £9.99. European £4.99. There are also options to collect from a store. Returns: As in our stores, customer satisfaction is always our top priority and therefore we handle each query individually and to the best of our ability. Whilst we want you to be completely satisfied with your purchase, if you are not, we will happily offer you a full refund or exchange in compliance with our policy. DISCLAIMER: INTERNATIONAL CUSTOMERS - We cannot ship goods by Annette Gortz to any location in the U.S.A. Any orders placed will be cancelled and refunded. See our T&C's for more information.